Elements and Performance Criteria
- Maintain ethical work practices
- Fulfil duty of confidentiality to the client, both at law and under professional code of ethics
- Ensure the collection, use and disclosure of client information is consistent with information privacy principles
- Ensure the rights of clients are recognised and respected throughout all stages of tests/procedures
- Ensure adherence to relevant industry code of practice that outlines the minimum standard of professional conduct
- Refer ethical issues or breaches of ethical practice to management or ethics committees in accordance with organisation policies and procedures
- Exercise duty of care in all aspects of work to ensure client safety
- Handle client complaints sensitively and in line with organisation policies and procedures
- Perform all work within the boundaries of responsibility and refer problems to supervisor and/or other appropriate health professional
- Monitor work practices to ensure that they reflect principles of ethical practice
- Maintain appropriate documentation
- When referral or request is received, ensure nature and requirements referral and/or request are correctly identified
- Complete documentation within clients' medical records in accordance with state/territory legislation, and organisation policies and procedures
- Ensure reports and documentation address requirements of state/territory legislation, and organisation policies and procedures
- Implement policies and procedures to safe guard client information from unauthorised access or disclosure
- Maintain compliance with legal requirements
- Ensure statutory obligations and requirements are fulfilled
- Ensure consent of client is obtained for each test/procedure, as required
- Ensure authorities are notified of client information as required by law
- Ensure release of information contained within client records is completed in accordance with relevant federal, state/territory legislation and organisation policies and procedures
- Ensure duty of care is met in all aspects of own work role
- Ensure clients are provided with access to information about themselves in accordance with legislation or other statutory provisions
- Ensure the right of every client to be treated fairly and equitably is recognised
- Monitor compliance with legal obligations and requirements